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6 months 1:1 coaching (20% discount)

  1 Program Description

  • 1.1 The Contract will take effect on the signing date and continue unless and until the Services have been provided in full or as terminated as set out in these Terms. The Program start date will be agreed upon between the Coach and the Client via email. The program duration is six (6) months.
  • 1.2 The Client may choose to delay their Start Date but must begin the Program within 1 month of their first payment unless the Client has the Coach’s prior written agreement to delay further.
  • 1.3 The Program includes
    • Three x 60-minute one-on-one coaching sessions with the Coach per month
    • Email access to the Coach for support and feedback, Monday-Friday

        2 Client Agreement – Investment & Payment

  • 2.1 Investment: You agree that you are financially willing and able to invest in this Program by choice and that by doing so, you are not incurring any economic hardship in any way. You understand and agree that by enrolling in this program, you are committing to make the following payments and pay the total investment amount. The program investment includes taxes.
    2.2 Payment Terms: The program investment is USD 6,397.60 or six (6) monthly payments of USD 1,172.80 

        3 Coaching Sessions - Recordings will be made available for sessions.

  • 3.1 As discussed you will be participating in a 6-month coaching program.
    • This includes 3 monthly, 60-minute 1:1 coaching sessions over the period of 6 months via Zoom.

        4 Coaching Relationship

  • 4.1 The Program will be delivered in a professional manner, with the degree of skill and care that is required by prevailing, good and sound professional procedures. The Coach’s role is to offer the Client guidance and accountability and help the Client make positive lifestyle changes to make progress toward the Client’s goals.
     
  • 4.2 All Program materials are provided for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results the Client will experience through the Program. The Client agrees that the Coach is not responsible for their physical, mental, emotional or spiritual health; for their financial position; or for any other result or outcome that the Client may experience through this Program. Nothing related to this Program is intended to be considered medical, mental health, legal, financial or religious advice in any way.
     
  • 4.3 Coaching is not therapy or counselling. It may, however, consider all areas of the Client’s life. The Client acknowledges that deciding how to handle any issues which may arise, the choices the Client makes in relation to them and whether they follow through on any agreed action is exclusively their responsibility. For this reason, although the Coach fully expects positive results from the coaching sessions, the Coach cannot guarantee any specific outcomes or that all clients will achieve the same results. The results are entirely dependent on the Client’s commitment, the effort they put into the Program, and the actions agreed upon.
     
  • 4.4 If the Client is currently receiving treatment from a doctor or other healthcare professional, by entering into this Agreement they confirm that they have consulted with this person regarding the advisability of working with a coach and that this person is aware of and supports the Client’s decision to proceed with the Program.
     
  • 4.5 During the Program, the Coach and the Client will engage in direct and personal conversations. Coaching is a comprehensive process which may involve all areas of life, including work, family, health, relationships, education and recreation. Coaching is not a substitute for therapy or counselling.
     
  • 4.6 The Client acknowledges and agrees that they take full responsibility for themselves and all decisions made before, during and after the Program. The Client accepts full responsibility for their choices, actions, and results before, during and after the Program, and they knowingly assume all risks of the Program related to their use, misuse or non-use of the Program or any Program materials. The Client understands and agrees that they are solely responsible for their results. The Client recognizes that any comments about the outcome are expressions of opinions only and outcomes are based on subjective factors that are outside the control of the Coach.
     
  • 4.7 An important part of the coaching relationship is the Coach providing challenges and encouraging the Client to push themselves. The Coach provides an open and safe place for the Client to come with confidence, and the Coach asks that the Client let them know if there is anything that they are concerned about within the Program so that the Coach can aim to address matters and ensure that the Client is satisfied and happy.
     
  • 4.8 The Coach can be contacted at [email protected]. The Coach will endeavor to get back to the Client within 24 hours. If the Client wishes to discuss something at length, the Coach may request that they wait and discuss the question at the next Group Coaching Session.

5 Responsibilities & Expectations

  • 5.1 The coaching relationship requires participation from both the Coach and the Client. The role of the Coach is to help the Client attain the results they desire and have been discussed with the Coach. The Client agrees to do their part by following through on the commitments they make. The Client understands that they are responsible for making their own decisions and creating their own results. While the Coach may give the Client specific tools and suggestions to assist the Client. The Client agrees that it is ultimately the Client’s sole responsibility to make decisions and determine the best course of action for their life or business, and that they are fully responsible for the outcomes they achieve.
     
  • 5.2 The Coach and the Client agree to the following responsibilities and expectations.
    (a) The Client agrees he or she will:
    1. Be committed to taking positive action to make improvements in your life and to meeting the goals you identify as necessary to do this. You are committed to being as open and honest as necessary in order to work with the Coach towards achieving your goals.
    2. Give your best efforts and understand that there may be highs and lows or feelings of resistance and blocks that may arise during the Program.
    3. Ask any questions you may have as they arise.
    4. Follow up on agreed-upon action steps in-between sessions.
    5. If you have selected to pay monthly, you will have cleared funds in your account every month to fulfil your payment. Missed payments will be subject to a $50 USD late fee.

        (b) The Coach agrees that she will:

    1. Be on time for each Coaching Session.
    2. Facilitate your action steps to help you reach your goals.
    3. Provide clients with quality information, strategies, training and guidance to achieve the results you desire.
    4. Answer any questions you may have that arise. 

6 Refund Policy

All program fees and holding deposits are non-refundable under any circumstances. 

         7 Confidentiality 

  • 7.1 Confidentiality is crucial to support open and safe exploration. During Sessions, the Client may disclose future plans, business affairs, personal and financial information, or other confidential or sensitive information and the Coach agrees that they will not at any time, directly or indirectly, use any such information for their own benefit or share this information with any third party outside of our Group Coaching Sessions, unless (1) they have a legitimate reason to know such information as a member of the Coach’s team, (2) when required by law, or (3) the Client has given the Coach prior written consent. In addition, the Coach will not divulge that they are in a coaching relationship with the Client to anyone outside of the Program (with the exception of the aforementioned) without express agreement. The Client is, of course, free to discuss the coaching relationship with anyone else.

8 Personal Information

  • 8.1 The personal information the Client provides under this Agreement will be used to: 
    1. Provide the support to the Client; 
    2. Process the Client’s payment for the Program, and 
    3. Inform the Client about any similar products and services that the Coach provides (though the Client may stop receiving this information at any time by contacting the Coach).

9 Intellectual Property Rights

  • The Coach retains all ownership and intellectual property rights to the Program content and materials provided to the Client through the Program. The Program content and materials are provided to the Client solely for the purpose of participating in the Program. The Client is granted a single-user, non-exclusive, revocable and non-transferable license to use the materials for the stated purpose and is not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, sell, exploit, commercialize or otherwise disseminate any portion of the Program or its materials, without the Coach’s prior written permission.

10 Limitation of Liability

  • 10.1 Save for any liability which cannot be limited or excluded under applicable law, the Coach shall not be liable for any loss of profits, loss to reputation, loss of contracts, or any indirect, punitive, special or consequential loss or damage.
     
  • 10.2 Save for any liability which cannot be limited or excluded under applicable law, the Coach’s total, the aggregate liability shall not exceed the amount of any fees actually paid by the Client.
     
  • 10.3 The Client agrees that they fully and completely hold harmless, indemnify and release the Coach (personally or in her capacity as a business) from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands, whatsoever, in law or equity, that may arise from the Client’s participation in the Program.

11 Term & Termination

  • 11.1 This Agreement commences on the Effective Date and shall, subject to any rights of early termination set out herein, remain in force until the Program is delivered.
     
  • 11.2 Either the Coach or the Client may terminate this Agreement for any reason on three (3) business days’ email notice to the other: 
    1. Where the Coach does so, a pro-rated refund will be provided to the Client in respect of the unfulfilled remainder of the Program. 
    2. Where the Client does so, no refund will be provided to the Client. 
  • 11.3 Either the Coach or the Client may terminate this Agreement with immediate effect for material breach by the other party.
     
  • 11.4 Following expiry or termination of this Agreement for any reason, those provisions that by their nature should survive expiry or termination shall remain in full force and effect.

12 Entire Agreement, Assignment, Survivability and Waiver

  • 12.1 This Agreement is the complete, final and exclusive statement of the terms and conditions of the agreement between the Parties and supersedes any and all other prior and contemporaneous negotiations and agreements, whether oral or written, between them, relating to the Program. Each party acknowledges that it has not entered into this Agreement on the basis of any warranty, representation, statement or agreement or undertaking except those expressly set out in this Agreement.
     
  • 12.2 This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both the Coach and the Client. The Client may not assign its rights or obligations under the Agreement to anyone else.
     
  • 12.3 No failure or delay by either party in enforcing its respective rights will prejudice or restrict the rights of that party, and no waiver of any such rights or of any breach of any contractual term(s) will be deemed to be a waiver of any other right or of any later breach.

13 Dispute Resolution

  • 13.1 In the unlikely event that there is a problem with the Program, the Client shall first contact the Coach by email as soon as possible and give them a reasonable opportunity to sort out any problems with the Client and reach a positive outcome.
     
  • 13.2 If a potential dispute cannot be resolved under Clause 13.1, then either party may commence proceedings under the exclusive jurisdiction of the courts of Alberta and the laws of Alberta will apply to this Agreement.
     
  • 13.3 In the event of a dispute, the Client agrees not to publicly or privately make any negative or critical comments about the Coach, its representative or the Program in any form whatsoever.